Divyanshu Bhardwaj
Data Scientist II @MotorolaSolutions | Machine Learning Engineer | Generative AI (LLMs) | Retrieval Augmented Generation (RAGs)
- Role
- Data Scientist Ii at Motorola Solutions
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Divyanshu Bhardwaj
Data Scientist by trade, Arsenal Invincible by nature. In the world of AI/ML…
Experience
Data Scientist Ii
Jun 2023 — Present · Chicago, IL, US
Fine-tuned transformer-based language models (RoBERTa, XLNet, T5) on enterprise-wide call transcript data to extract relevant knowledge, identify entities and summarize the transcript• Engineered a comprehensive Customer Satisfaction Score (CSAT) system using NLP frameworks, devised a mathematical bias function to overcome an existing limitation of CSAT score, delivering an automation solution that streamlined processes• Constructed Apache Airflow ETL (Extract, Transform, Load) pipelines to efficiently extract data, conduct intricate data manipulations, and generate comprehensive reports for the CSAT project• Led a high data stream event analytics project, utilizing DBSCAN and hierarchical clustering to reduce incidents by 30%• Collaborated closely with cross-functional teams to gather requirements, define project goals, and deliver innovative AI solutions
Education
Northeastern University
Master's degree, Masters in information systems
Navy Children School
10th, Science
2000 — 2011
University of Mumbai
B.E, Electronics Engineering
2014 — 2018
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