Divyanshu Kumar

About Divyanshu Kumar

Product Manager (Billing) I manage gas and electricity billing operations using **SAP** and **Ensek** software. My key responsibilities include:**Generating accurate utility bills** – Calculating and issuing monthly/quarterly invoices through data processing** – Recording and validating meter readings in management** – Tracking payments, following up on late bills, and resolving discrepancies **Customer account maintenance** – Updating customer records and billing details in both **SAP & resolution** – Handling customer billing questions via phone/email **System operations** – Running billing cycles and reports in compliance** – Ensuring all billing follows utility industry standards I specialize in using **SAP for billing operations** and **Ensek for meter-to-cash processes** to ensure efficient utility billing.

Experience

1. Executives

   EXL

   Mar 2025 — Present · IN

   Product Manager (Billing) I manage gas and electricity billing operations using **SAP** and **Ignition** software. My key responsibilities include:**Generating accurate utility bills** – Calculating and issuing monthly/quarterly invoices through data processing** – Recording and validating meter readings in management** – Tracking payments, following up on late bills, and resolving discrepancies **Customer account maintenance** – Updating customer records and billing details in both **SAP & resolution** – Handling customer billing questions via phone/email **System operations** – Running billing cycles and reports in compliance** – Ensuring all billing follows utility industry standards I specialize in using **SAP for billing operations** and **Ignition for meter-to-cash processes** to ensure efficient utility billing.

Education

• Delhi University

  Bachelor of Commerce - BCom

  2016 — 2020