Divyanshu Chandra Ranjan
Senior Representative @Concentrix | Data Analytics
- Role
- Sr Representative at Concentrix
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Divyanshu Chandra Ranjan
Concentrix focuses on providing technical support for electronic devices in gaming and photography, emphasizing customer satisfaction through effective communication and collaboration. The role involves managing customer escalation processes and delivering prompt resolution of issues. Currently pursuing a Bachelor\'s degree in Data Analytics at Amity University Online, with certifications in Java and data analytics fundamentals. These complement hands-on experience in technical support and customer management, underscoring a commitment to enhancing service delivery and fostering customer-centric strategies.
Experience
Sr Representative
May 2025 — Present · Gurugram, IN
Provided technical support for electronic devices used in gaming and photography, ensuring customer satisfaction. • Delivered effective communication to resolve customer issues promptly and efficiently. • Collaborated with team members to enhance service delivery and improve customer experience.
Education
Amity University Online
Bachelor's degree
2023 — 2026
PRASAD POLYTECHNIC PATCH HATIA JAUNPUR
12th PASS
2020 — 2023
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