Divyansh Mittal
Product | Ex-Sprinklr | IIT Bombay | University of Waterloo | St. Xavier\'s | Ex PwC
- Role
- Associate Product Manager at Sprinklr
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
Experience
Associate Product Manager
Jun 2021 — Present · Gurugram, IN
Unified-CRM platform used by world\'s largest enterprises to market, advertise, research, care, and engage consumers Coordinated with designers, engineers, and analysts to deliver products touching more than 40 million customers worldwide Leveraged AI & Bots to help brands deliver unmatched omni-channel customer experience (social, chat, voice, email & SMS) Ensured smooth product adoption by clients & set up important KPIs to track performance and product-market fit Extensively engaged in customer product usage, market, and competitor research as well as closely collaborated withcustomer support team in the hunt to understand customer pain points and worked to solve the same Distilled all the inputs into a product strategy roadmap & planned carefully to guide all stakeholders in executing the vision Ran A/B tests and other experiments and followed up on them to iterate to an always-better product strategy.
Education
St. Xavier's School, Jaipur
Class XII Boards
Indian Institute of Technology, Bombay
Bachelor of Technology - BTech
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