Divya Kurup

About Divya Kurup

I lead Xpheno’s non-tech staffing business, enabling enterprises to scale their sales and support staff.I lead a diverse team that ensures seamless execution of hiring mandates across BFSI, FMCG, e-commerce, Fintech, and Edtech Industries. We hire and deploy feet-on-street sales, sales support, customer services, and manufacturing support personnel across 340 districts, placing over 5,500+ professionals in jobs every month.My Specialities: End-to-end recruitment delivery Client acquisition & account expansion Team leadership & performance management P&L ownership & business strategy Driving automation via ATS, CRM & AI toolsLet’s connect if you’re passionate about building high-performance teams or exploring strategic hiring partnerships.

Experience

1. Business Head

   Xpheno

   Dec 2023 — Present · Bangalore Urban, IN

   As the Business Unit Head for Sales Staffing at Xpheno, I lead nationwide talent delivery across 340+ districts, catering to industries like FMCG, FMCD, Telecom, Retail, and BFSI. With a 50 member team consisting of recruiters, operations leads, and business development managers, I build client partnerships and execute large-scale staffing projects. I specialise in optimising recruitment processes through AI-driven tools. I mentor high-performing teams, enhance operational efficiency, oversee P&L ownership, scale delivery mandates, and ensure 5,500+ monthly placements with quality processes and speed. I focus on business growth, team mentorship, and building lasting, data-driven client relationships.We understand that organisations need to get Skills_Speed_Scale_Price in the right measure. However, at the foundation of this are people and the relationships we build with them. It’s the conversations we have and the connections we form that are critical for clients or aspirants to make decisions.The team has established credibility across key verticals within tech, non-tech, and bankingand financial services. We offer services in domains like IT, Infrastructure, Engineering and automotive, Life Sciences, and Consumer and retail.As a specialist staffing firm, Xpheno staffs organisations with high-impact professionals such as FTEs or Contract2Hire professionals. Since our inception, we have placed over professionals across diverse industries, including Global Capability Centres (GCCs). Our above 70 Net Promoter Scores (NPS), especially in the Contract2Hire model, reflect our processes, speed, responsiveness, and client satisfaction. We have built a reputation as a Talent Consulting partner for Greenfield GCCs with our proprietary 4SP Model.(Skills_Speed_Scale_State_Price)

Education

• Welingkar Institute of Management Studies

  Diploma in Human Resource Management

  2007 — 2008

• University of Mumbai

  Bachelor’s Degree

  2002 — 2006

Skills

• Strategic HR
• Executive Search
• Employee Relations
• Recruiting
• HR Policies
• Interviews
• Sourcing
• Talent Management
• Screening
• Employee Engagement
• Internet Recruiting
• Talent Acquisition
• Recruitments
• HR Consulting
• Human Resources
• Crm