Divya Krishnan

About Divya Krishnan

I add value to what I do, by: Blending strong execution with creative thinking to continuously improve communication effectiveness. Operating independently while influencing stakeholders through clarity, reliability, and ownership. Combining editorial expertise with operational discipline to deliver at scale in a fast‑paced, global environment. Upskilling actively and adopting emerging tools and practices to stay future‑ready.Content expert with over 11 years of experience spanning various industries such as EdTech, Advertising, Banking & Finance, AI, FMCG, Retail & Ecommerce, B2B corporates, and so on. Excellent at spotting grammar inconsistencies, reviewing and writing all types of content (digital media (chatbots, emails, newsletters, blogs, social media, website, product descriptions, etc.), corporate (press releases, reports, white papers), and end-to-end reviewing of technical documentation (exhaustive document types such as functional specifications, user stories, change requests, technical design, system architecture, user manuals, and a lot more).

Experience

1. Team Lead - Internal Communications, Business Services

   Capgemini

   Jun 2025 — Present · Navi Mumbai, IN

   I lead end‑to‑end internal communications for Business Services (Global), driving impactful, timely, and brand‑aligned messaging across channels. My role spans strategic planning, content delivery, event execution, and continuous improvement through innovation and technology adoption.What I do- Shape and drive internal communication strategy by translating business priorities into clear, engaging, and consistent narratives for employees and leadership- Define content direction and editorial themes across channels, ensuring messaging supports organisational goals, change initiatives, and employee engagement- Own the end‑to‑end creation of internal communication assets including leadership messages, articles, newsletters, event communications, and business updates- Act as a trusted communication partner to stakeholders by advising on messaging approach, tone, positioning, and channel selection- Build audience‑centric content by balancing clarity, relevance, and storytelling for diverse global employee groups- Design integrated communication plans around key initiatives, townhalls, and webinars from pre‑event messaging to post‑event reinforcement- Create and edit video content to support leadership messaging, event promotions, and engagement-led communication initiatives- Extensively use Canva to design banners, templates, name cards, visual assets, and quick‑turnaround communication materials that enhance visual consistency and impact- Continuously evolve communication formats and standards to improve readability, engagement, and impact- Leverage digital tools, automation, and AI where relevant to enhance content quality, consistency, and efficiency without compromising strategic intent.

Education

• Sies College Of Arts, Science and Commerce (Nerul)

  BMS ( Bachelor of management studies ), Marketing (specialisation)

  2010 — 2013

• Smt. SulochanaDevi Singhania School

  class 10th and 12th, Science

  1996 — 2010

• Jankidevi Bajaj Institute Of Management Studies

  Master of Management Studies, Marketing, Digital marketing

  2013 — 2015

Skills

• Photoshop
• Brand Management
• Marketing Strategy
• Social Media
• Social Networking
• Project Planning
• Time Management
• Market Research
• Strategic Planning
• Teamwork
• Team Management
• Marketing
• Advertising
• Microsoft Office
• Marketing Management
• Event Management
• Competitive Analysis
• Business Development
• Digital Marketing
• Customer Relationship Management (Crm)
• Business Strategy
• Research
• Management
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Coaching
• Leadership
• Online Advertising
• Business Analysis
• Microsoft Word
• Team Leadership
• Blogging
• Lead Generation
• Project Management
• Customer Service
• Online Marketing