Divya Israni
Client Services Associate @proSapient
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WORK HISTORY
Client Services Associate @proSapient
Toronto, ON, CA
proSapient facilitates collaboration between industry experts and our consulting firms through consultations, written work and more.• Managed up to 12+ client projects daily, ensuring rapid expert delivery and consistent communication that drove 95%+ on-time completion and high client satisfaction.• Partnered with project leads to prioritize client requests and use internal databases and LinkedIn Sales Navigator to deliver niche experts, improving project efficiency and client retention.• Built client trust via expert screening and feedback, led to stronger retention and top team conversion rates.
EDUCATION
International Baccalaureate
International Baccalaureate
DeGroote School of Business - McMaster University
Honours Bachelor of Commerce with Internship at DeGroote School of Business, Marketing, Sales & Strategic Management, Minor in Innovation
McMaster University
Honours Bachelor of Commerce with Internship at DeGroote School of Business, Marketing, Sales & Strategic Management, Minor in Innovation
ABOUT DIVYA ISRANI
Helping companies maximize AI value and turn solutions into measurable business results
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