Divya Iyer
MHA & Biotechnology | Advancing Patient Access, Experience & Trust in Healthcare
- Role
- Regional Sr Program Coordinator Pcn Ps at Washington Physicians Health Program Wphp
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Divya Iyer
Healthcare operations professional with a track record of driving system-level…
Experience
Regional Sr Program Coordinator Pcn Ps
Washington Physicians Health Program Wphp
Sep 2024 — Present
Currently supporting the transition from MyChart to ProvApp by contributing implementation insights and recommendations to optimize adoption, enhance patient engagement, and streamline workflow integration.•Assisting in the development of a regional scorecard to track operational performance by collaborating with cross-departmental stakeholders to identify key metrics and drive improvement•Co-led implementation of Electronic Prior Authorization (ePA) for outpatient medication prescriptions across 80+ Swedish clinics, reducing turnaround time by ~28%•Organized a leadership retreat for 80+ regional and executive leaders, managing vendor coordination, logistics, and communications•Supported the development of a Foregut Program by reviewing accreditation criteria and quality metrics from Bariatric Center of Excellence (MBSQAIP), Rectal Cancer Program, Level 1 Trauma Center, and Pancreatic Cancer Program, and conducting a comparative analysis to identify core measures for Swedish’s proposed center of excellence
Education
University of Washington
Master of Healthcare Administration - MHA, Health/Health Care Administration/Management
International Travel and Tourism Institute
Foundation in Travel and Tourism, Tourism and Travel Services Management
2016 — 2017
Sardar Patel University
Master of Science - MS, Biotechnology
2010 — 2015
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