Divya Swaraj
Senior Executive
- Role
- Customer Service Team Lead at Info Edge India Ltd
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Divya Swaraj
A dedicated and reset driven professional with 4+ years of experience, known for a strong…
Experience
Customer Service Team Lead
Dec 2023 — Present · Noida, IN
Handling and managing the team performance, there Attrition and adherence. Maintaining there KPIs. Performing regular team Quality audit with ACPT Analysis. Mataining the process data and and presentation. Training the team and employees. Contributed with Training SOP for the entire Customer Success Process.
Education
NIMS University, Jaipur
Bachelor of Business Administration - BBA
2018 — 2021
NIMS University
Bachelor of Business Administration - BBA
2018 — 2021
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