Divya Swaraj

Senior Executive

Role
Customer Service Team Lead at Info Edge India Ltd
Location
Delhi, DL, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Divya Swaraj

A dedicated and reset driven professional with 4+ years of experience, known for a strong…

Experience

  1. Customer Service Team Lead

    Info Edge India Ltd

    Dec 2023 — Present · Noida, IN

    Handling and managing the team performance, there Attrition and adherence. Maintaining there KPIs. Performing regular team Quality audit with ACPT Analysis. Mataining the process data and and presentation. Training the team and employees. Contributed with Training SOP for the entire Customer Success Process.

Education

  • NIMS University, Jaipur

    Bachelor of Business Administration - BBA

    2018 — 2021

  • NIMS University

    Bachelor of Business Administration - BBA

    2018 — 2021

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Divya Swaraj — Customer Service Team Lead at Info Edge India Ltd in Delhi, DL, IN | Unifers