Divya Subramanian Vasanth

Customer Success at Salesforce

Role
Senior Principal Success Manager at Salesforce
Location
Dallas-Fort Worth, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Divya Subramanian Vasanth

With over 15 years of experience in the software industry, I am a seasoned leader and a passionate problem-solver. I have a strong background in solution architecture, customer success, and governance, and I am driven by the mission of empowering businesses to make smarter decisions with data. As a Senior Principal Success Manager at Salesforce, I work with global customers to deliver innovative and scalable solutions that leverage the power of the Salesforce platform.In my previous role as a Director of Enterprise Governance at TransUnion, I developed and led the Enterprise Architecture Governance Program, which accelerated strategic initiatives through data-driven decisions. I was responsible for defining and implementing the governance framework, processes, and standards across the organization, and for ensuring alignment with the business objectives and customer needs. I also led multiple agile teams focused on solution architecture and customer delivery for TransUnion\'s Decisioning solutions across 11+ countries. I used my skills in management, agile methodologies, and software development life cycle to ensure quality, efficiency, and customer satisfaction.

Experience

  1. Senior Principal Success Manager

    Salesforce

    May 2022 — Present

Education

  • S.R.M Engineering College, Anna University, Chennai, India

    Bachelor of Engineering (B.E.)

Skills

  • Business Process Improvement
  • Sql
  • Software Development Life Cycle (Sdlc)
  • Software Development
  • Requirements Analysis
  • Business Analysis
  • Sdlc
  • Agile Methodologies
  • Vendor Management
  • Software Project Management
  • Business Intelligence

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Divya Subramanian Vasanth — Senior Principal Success Manager at Salesforce in Dallas-Fort Worth, TX, US | Unifers