Divya Shetty

About Divya Shetty

Knowledgeable Product specialist with over 12 years of experience in varied fields like Product Launch and Enablement; Master Data Management; Project Management; Lead Generation; Response Management; Client Servicing; Training etc.

Experience

1. Product Team Lead (Presales, Customer Engagement and Support)

   Dun & Bradstreet India

   Sep 2024 — Present · Mumbai, IN

   At Dun & Bradstreet, we empower businesses to make confident, data-driven decisions through cutting-edge data and analytics solutions. From sales and marketing intelligence to risk and compliance insights, our offerings help organizations navigate complexity with clarity.As the leader of the Presales and Customer Engagement team, I drive initiatives that connect prospects and customers to the true value of our solutions. My team supports a diverse product portfolio, including Sales & Marketing, Credit Risk Assessment, Supplier Risk Assessment and Compliance Assessment use cases. These solutions range from SaaS-based platforms to API integrations, catering to varied business needs.We partner with Sales to deliver impactful product demonstrations, contextualized with real-world scenarios, and manage Proof of Concept (POC) engagements to showcase tangible outcomes. Beyond presales, we ensure seamless customer onboarding and engagement, helping clients maximize adoption and ROI.By simplifying complex data and tailoring solutions to specific challenges, we build trust and foster long-term relationships. Our mission is to serve as a strategic bridge between Dun & Bradstreet’s innovative products and the businesses that rely on them for growth and resilience.

Education

• University of Mumbai

  Bachelor of Commerce - BCom

• Welingkar Institute of Management

  Postgraduate Degree, Business Administration and Management, General

Skills

• Project Management
• Marketing Operations
• Business Development
• Customer Service
• Team Building
• Lead Management
• Marketing
• Microsoft Excel
• Training
• Email Marketing
• Lead Generation
• Vendor Management
• Databases
• Data Analysis
• Marketing Strategy
• Business Process Improvement
• Ressponse Management
• Business Analysis
• Client Relations
• Demand Generation
• Account Management
• Team Management
• Customer Relationship Management (Crm)
• Inbound Lead Generation
• Microsoft Powerpoint
• Microsoft Word
• Microsoft Outlook
• Communication
• Business Intelligence