Divya Sharma

About Divya Sharma

Dynamic and results driven sales professional with 12+ years of experience in driving revenue growth through strategic B2B sales, repeat customer renewal business, client relationship management and consultative selling. Proven ability to identify customer needs, present tailored solutions, and close high value deals. Skilled in lead generation and pipeline management.

Experience

1. Senior Renewal Advisor

   Oracle

   Mar 2021 — Present

   Tracking software and hardware renewals of existing and new accounts. Key responsibilities include renewals, retention and revivals along with cross-billing. Strategic account mapping and customer planning at national level to ensure business retention and subsequent growth. Vendor management includes interacting with Resellers/Distributors/, Renewal Partners, Field Delivery Partners. Revival of lost accounts, focusing on winbacks and revivals. Target is to ensure minimum renewal cancellations through excellent customer success mindset. Directly involved with top management for advanced negotiations and deal closures. Coordinating with internal departments- Legal, Collections, Compliance, License Assignment, Migrations, License sales team to enable smooth backend operations. Cross selling – Solution selling including sales of extended support, on-site spares, managing commercials and proposals etc.

Education

• Institute of Marketing & Management

  PGDM

  2009 — 2011

• HMRITM, Guru Gobind Singh Indraprastha University

  B.Tech

  2004 — 2008