Divya Shalini

Head of Global Service Operations at The Economist Group| Retention | CRM | Sales leadership |Women Inspiration Network

Role
Head of Global Service Operations at The Economist
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Divya Shalini

With over 19 years of experience spanning customer operations, service excellence, and…

Experience

  1. Head of Global Service Operations

    The Economist

    Oct 2024 — Present

Education

  • Cluny Convent High School - India

    High School

  • Ural Federal University

    Executive MBA

  • Bangalore University

    Bachelor of Arts - BA

Skills

  • Team Spirit
  • Team Management
  • Communication
  • Team Motivation
  • Mentoring
  • Data Analysis
  • Presentation Skills
  • Escalation Resolution
  • Team Building

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Divya Shalini — Head of Global Service Operations at The Economist in Bengaluru, KA, IN | Unifers