Divya Shah
Manager - Performence Analytics & Consultancy @Entain
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WORK HISTORY
Manager - Performence Analytics & Consultancy @Entain
London, GB
Tech Stack: Big Query, SQL, Power BI, Python - Advising on strategies to improve customer experience, satisfaction & customer service - Defining KPIs and Designing analytics framework for customer journeys & customer service- End to end project management and leading a team of analysts
EDUCATION
University of Warwick - Warwick Business School
Msc Business Analytics
Gujarat University
B.E Electronics and Communication
SKILLS
ABOUT DIVYA SHAH
I am an experienced analytics professional with 6+ years of experience working in retail, finance and forensics. Highly skilled in data analysis, data visualization, machine learning and consulting. Over the years working in different industries, I have developed a passion for customer analytics.
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