Divya Sahithi Mandla

Account Manager @TE Connectivity

Bengaluru, IN

Ensured compliance with internal and external quality standards by advising customers on TE products and services, ensuring they align with regulatory and industry requirements.• Conducted outbound calls to establish opportunities while ensuring all customer engagements adhered to compliance protocols and best practices.• Managed risk by addressing inbound customer inquiries via phone, email, and chat, resolving technical issues promptly and ensuring alignment with product quality and regulatory standards.• Coordinated with internal support teams (production, sales, engineering) to resolve inquiries and mitigate compliance risks in the fulfillment process.• Worked with TE franchised distributors to ensure accurate quotations and order fulfillment, maintaining compliance with contractual and operational requirements.