Divya Rohit

Experience

1. Freight Officer

   UPS Supply Chain Solutions

   Jan 2023 — Present · Pune, IN

   Coordination and Communication: Act as a liaison between clients, carriers, suppliers, and customs authorities to ensure smooth coordination of shipments. Communicate effectively with all parties involved to provide updates and resolve any issues that may arise during transit.Cargo Tracking and Monitoring: Monitor the movement of shipments throughout the transportation process. Track cargo using software systems and provide regular updates to clients on the status of their shipments.Risk Management: Identify potential risks or disruptions to shipments, such as weather delays, port strikes, or supply chain issues, and implement contingency plans to mitigate these risks and minimize impact on delivery schedules.Customer Service: Provide excellent customer service by addressing client inquiries, providing shipment status updates, and resolving any issues or concerns promptly and professionally.Problem Solving: Handle any challenges or discrepancies that may arise during the shipping process, such as damaged goods, shipment delays, or incorrect documentation. Work proactively to find solutions and ensure customer satisfaction.Cost Analysis and Reporting: Analyze shipping costs, tariffs, and other fees associated with international trade transactions. Prepare reports and provide insights to management on cost-saving opportunities and performance metrics.Documentation: Prepare and manage the necessary documentation for international shipments, including bills of lading, commercial invoices, and customs declarations. Ensure accuracy and compliance with relevant regulations and requirements.Customs Compliance: Stay up-to-date with customs regulations and procedures in different countries to ensure compliance. Facilitate customs clearance processes and resolve any issues or delays related to customs inspections or documentation.

Education

• Basil High School, Vadodara

  H.S.C

  2004 — 2007

• Seed Infotech

  Diploma in Software Testing

  2015 — 2015

• Sardar Patel University

  Master of Computer Applications (MCA)

  2011 — 2014

• Sardar Patel University

  Bachelor of Science (B.Sc.)

  2008 — 2011

• Auxilium Convent High School, Vadodara

  S.S.C

Skills

• Java
• Wordpress Design
• Web Development
• Manual Testing
• Microsoft Excel
• Magento
• C
• Customer Service
• Mysql
• Microsoft Office
• Team Management
• Cascading Style Sheets (Css)
• Javascript
• Css
• Sql
• Html