Divya Raote
Sales coordinator @Albea
- Role
- Sales Coordinator at Albéa Group
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Divya Raote
Dedicated Internal Sales and Customer service Professional in the manufacturing & …
Experience
Sales Coordinator
Dec 2024 — Present · Mumbai, IN
Identifying customer needs, presenting products or services, managing sales inquiries, closing sales, and meeting sales targets.Responding to customer queries, handling complaints, processing orders, providing post-sale support, and ensuring a positive customerTaking care of intercompany orders maintaining with MFG pro system.Client Relationship Management: Maintain and develop relationships with clients to ensure long-term business.Customer Support: Address customer inquiries, complaints, and issues promptly and effectively.Order Processing: Handle order entry, track order status, and ensure timely delivery.Feedback Collection: Gather and analyze customer feedback to improve service and product offerings.Problem Resolution: Resolve conflicts or issues related to products or services and ensure customer satisfaction.Pipeline Management: Oversee the sales pipeline from initial contact to closing, ensuring timely follow-upsCustomer Retention: Implement strategies to retain customers and increase loyalty through personalized service.
Education
University of Mumbai
Bachelor in accounting and finance
2019 — 2022
DY Patil University
Master of Business Administration - MBA
2024 — 2026
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