Divya Pillai
AVP Account Management Healthcare @Sutherland Healthcare Solutions
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WORK HISTORY
AVP Account Management Healthcare @Sutherland Healthcare Solutions
Hyderabad, IN
EDUCATION
St Miras College - Pune University
Graduate, Commerce
ABOUT DIVYA PILLAI
Over 20 years of cross functional experience within Insurance, Healthcare and Financial Services. Leading Client Services & Account Management for two large accounts with total annual revenue responsibilities for $12 million Holds the distinctions of managing large operations unit with revenues over $7 million USD by utilizing keen leadership & managerial skills Leading set up of new divisions & transitioning processes from client’s location to the facility; setting up, stabilizing processes and ensuring smooth commencement of operations Mentoring, training & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst Team members Developing and designing process models based on client’s business needs and future plans Performing re-engineering of existing business models for enabling offshore transition and further improve cost of operation
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