Divya Parmar

About Divya Parmar

Hospital Management Professional with 7 years of well-provided experience in Hospital…

Experience

1. Health Checkup Incharge

   Care Chl Hospitals, Indore

   Dec 2021 — Present · Indore, IN

   As an Executive Health Check-up In-charge at Care Hospitals, I am responsible for end-to-end coordination and management of the health check-up department. My role bridges patient care, inter-departmental coordination, and corporate communication to ensure a seamless and satisfactory health check-up experience.Key responsibilities include: • Managing patient appointments via calls, emails, and walk-ins. • Coordinating directly with corporate clients for appointment scheduling and follow-ups. • Ensuring smooth inter-departmental operations during health check-ups. • Driving IP (in-patient) conversions through effective engagement and rounds. • Handling patient queries, feedback, and delivering exceptional customer satisfaction. • Taking and managing Google reviews to enhance online reputation. • Overseeing billing processes — from package updates in HIS to final dispatch of corporate and internal bills. • Designing and updating health check-up packages for corporate and internal camps. • Ensuring every aspect of the health check-up process runs efficiently — from registration to report delivery.I take pride in being a single point of contact for all things related to Executive Health Check-ups — combining empathy, precision, and coordination to deliver healthcare that matters.