Divya Lekshmi Sasikumar

Duty Manager @Tesco

GB

Coordinating the store team to deliver an easy, fuss-free shopping experience for customersSupporting colleagues, ensuring they deliver daily priorities and take regular breaksOpening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safetyBeing the go-to person for colleagues in the absence of a manager for day-to-day queriesMaking sure the store is always clean, tidy, and well-presentedSupporting managers to coordinate seasonal, community and charity eventsContributing to a great team atmosphere, that’s inclusive of everyoneProviding great customer service, by listening to our customers and putting them first in everything you doKeeping the team well-informed and up to speed on any communications, changes, or updatesStaying knowledgeable about store performance, and looking for ways to improve and simplify operationsCoordinating store improvements, and removing any obstacles that might be getting in the way of great serviceFollowing health and safety routines and procedures, and ensuring colleagues do the sameRecognising and celebrating colleagues within the team who are providing great service

University of Lancashire

Master's degree, Financial investigation

Indira Gandhi National Open University

BCOMG, Finance, General

Institute of Cost Accountants of India

CMA Foundation, Cost and management

Institute of Cost Accountants of India

CMA Intermediate, Cost and Management

Triple i commerce Academy

ACCA