Divya Kumari
Practitioner- Finance and administration at IBM
- Role
- Senior Practitioner- Finance and Administration Delivery at IBM
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Divya Kumari
Order to cash - improve cash flow for our clients, optimizing Responsible for calling US based insurance carriers on behalf of doctors/physicians and follow up on outstanding Accounts Receivable. To prioritize the pending/outstanding tasks for calling/working from the aging basket. To check the appropriateness of the demographic/insurance. Review claims that have not been paid or denied by insurance companies. Handling patient billing queries and updating their account information. Working on denied claims by taking appropriate action such as sending appeal, corrected claims and rectifying claim errors. Discover root cause for claims denial, underpayment or delay and propose resolution. Escalate all avoidable denials to the team\'s supervisors where there is a direct revenue loss for the practice and the company. Post cash and write off the contractual adjustments accordingly while working on the accounts. Analyzing outstanding claims and initiating collection efforts as per aging reports, so that the claims get reimbursed
Experience
Senior Practitioner- Finance and Administration Delivery
Jul 2025 — Present · IN
Education
BBMKU University
Bachelor's degree, Mathematics honours
2018 — 2021
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