Divya Konchada

Customer Success Manager || Mobile Calling & Sales CRM || Call Management CRM for Telecalling

Role: Customer Success Manager at Runo
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Success Manager
Runo
Sep 2021 — Present · Mumbai, IN
Runo delivers the functionalities of a full-function Customer Relationship Management suite, all built into a mobile app. With products ranging from call management, sales crm, collection crm to POS crm.The features can be customized as per the industry sector and the specific services offered by each business. Tailor-made to suite the individual business, Runo puts all the information about your business, at your fingertips.We revolutionize the Calling, Field and Sales process by shifting the desktop culture to efficient deskless culture.

Education

Amity Global Business School
Bachelor of Business Administration - BBA, Business Administration and Management, General
2014 — 2017
International School of Management Excellence
Master of Business Administration, Marketing
2017 — 2019

Contact information

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Work email
•••••@runo.ai
Personal email
•••••@•••••.com
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Current company

Runo

Software Development · 154 employees · Founded 2019 · Hyderabad, Telangana, India

In the world of outbound sales, traditional cloud telephony systems often demand heavy infrastructure, complex setups, and significant investment, creating barriers for SMBs and friction for enterprises. Consumers, too, have grown wary of calls from spammy virtual or toll-free numbers, leading to painfully low call connect ratios of just 15%. At Runo, we dared to challenge the status quo. As the world's first SIM-based Call Management CRM, we’ve created an entirely new category in the sales ecosystem that’s simpler, smarter, and significantly more effective. Runo eliminates the complexities of cloud telephony by leveraging the power of direct SIM-based calls. With zero infrastructure and no internet dependency, businesses can manage their sales calls and customer interactions effortlessly. All it takes is a genuine SIM card to transform how you sell. Here’s why Runo is a game-changer: ✅ Authenticity at Scale: Calls from genuine mobile numbers inspire trust, increasing call connect ratios and driving better engagement. ✅ Seamless Integration: Our in-built CRM empowers teams to manage leads, track conversations, and boost productivity all from their mobile devices. ✅ Simplicity Meets Innovation: A 30-minute setup is all it takes to unlock the future of outbound sales. With Runo, SMBs can finally access an affordable, scalable solution, while enterprises can adopt a tool that fits seamlessly into their workflows. We’re proud to be the first movers in this space, creating a new segment that redefines how businesses connect with their customers. Runo isn’t just a product; it’s a movement. We’re shaping the future of sales, enabling teams worldwide to achieve 2.3x more conversions through higher call connect ratios, genuine conversations, and efficient lead management. Join the Runo revolution. Let’s redefine outbound sales together.

runo.ai

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Experience

Customer Success Manager

Education

Amity Global Business School

International School of Management Excellence

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