Divya Kapoor
Assistant Manager MIS | DOMO Certified | Advance Excel, Google Sheets, VBA, Power BI and SQL | Teleperformance | Ex - Concentrix, Ex - RBL Bank
- Role
- Assistant Manager Mis at TP
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Divya Kapoor
I have a total experience of 6.5 years experience. Knowledge of Advanced Excel, Power BI,…
Experience
Assistant Manager Mis
Sep 2024 — Present · Gurugram, IN
Assistant Manager – MIS (Management Information Systems)Team Lead – Analytics & Reporting | Data Automation | Strategic InsightsRole -Led a team of 8 analysts, providing guidance, coaching, and hands-on training to improve performance and drive professional growth.Collaborated with senior leadership and stakeholders to align reporting strategies with business goals, incorporating valuable client feedback to optimize decision-making.Oversaw end-to-end data collection, validation, and storage processes to ensure high-quality data reporting across daily, weekly, monthly, and ad hoc MIS reports.Automated manual processes using Excel VBA, and SQL, significantly improving reporting turnaround time and data accuracy.Designed and maintained interactive dashboards using Power BI and Google Data Studio, enabling real-time insights into productivity, SLA performance, and operational KPIs.Conducted detailed data analysis to identify trends, root causes, and improvement areas; presented actionable insights to influence strategic planning.Partnered cross-functionally with Operations, HR, and Finance to gather reporting needs and ensure data alignment across departments.Ensured strict data compliance and integrity in line with organizational standards.Management Information Systems (MIS)Data AnalysisData VisualizationDashboard DevelopmentPower BIGoogle Data StudioExcel (Advanced: Pivot Tables, Power Query, VBA)SQL, QueriesReporting AutomationTeam LeadershipData-Driven Decision MakingClient CommunicationCross-Functional CollaborationProcess ImprovementStrategic ReportingStakeholder ManagementPerformance Metrics & KPIsProcess#Google #YouTube
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