Divya Jha
Key Account Manager | Empowering Businesses with SaaS & Fintech Solutions | Growth-Focused
- Role
- Senior Key Account Manager at Kodo
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Divya Jha
Student at heart. Learning never stops!
Experience
Senior Key Account Manager
Jun 2023 — Present · Bengaluru, IN
Developed and executed comprehensive key account plans, aligning with customer needs and significantly contributing to enhanced company profitability.Identified and capitalized on new growth opportunities within existing accounts, as well as successfully acquired potential new customers.Conducted insightful client meetings to understand their objectives, address challenges, and collaboratively strategize for mutual success.Delivered regular, detailed reports on account activity and performance metrics to stakeholders, ensuring transparency and alignment with organizational goals.Fostered strong relationships between internal teams and external customers, ensuring seamless collaboration and satisfaction on both ends.Skillfully negotiated contracts that struck a balance between meeting customer requirements and achieving strategic business objectives.Maintained an in-depth understanding of client products and services, enabling effective promotion and value communication.Proactively monitored competitive activities within assigned accounts, providing valuable insights to the management team for informed decision-making.Conducted thorough analyses of market trends, customer feedback, and pricing strategies, making recommendations for changes in product offerings or services to stay competitive and customer-focused.
Education
Tilak Education Societys Sharada Kurup College of Education Plot No.22 Sector 5 Ghansoli Navi Mumbai
higher school, Education
2002 — 2012
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