Divya Jain
Solution Architect @ Cisco CX | CCIE SP #62841 | Splunk, CCNA, CCNP | BITS, Pilani | IGDTUW
- Role
- Solution Architect, Digital Innovation in Product Management, Customer Experience at Cisco
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Divya Jain
I am a Solution Architect in the Product Management team at Cisco, where I collaborate across multiple teams to build proactive solutions that benefit customers globally, focusing on expansion, scale, and delivery readiness. I have a Master of Technology in Software Systems from BITS Pilani, one of the top engineering institutes in India.With over eight years of experience in Cisco, I have led the design and implementation of global delivery methodologies, owned delivery readiness for various service offerings, contributed to Cisco\'s global intellectual capital, and automated its lifecycle for multiple service offerings and capabilities. I have multiple certifications in networking and Splunk, and a passion for solving complex customer problems end to end.
Experience
Solution Architect, Digital Innovation in Product Management, Customer Experience
Feb 2022 — Present · IN
Strategic Planning: Develop and execute strategic product plans aligned with business objectives.Solution Architecture: Design end-to-end solutions, ensuring product integration and scalability.Product Lifecycle Management: Oversee the entire product lifecycle from ideation to market launch and post-launch optimization.Cross-functional collaboration: Work closely with engineering, marketing, and sales teams to drive product success.Market Analysis: Conduct market research, competitor analysis, and customer feedback to inform product decisions.Roadmap Development: Create and communicate product roadmaps, ensuring alignment with company goals.Customer Engagement: Collaborate with customers to understand needs, gather requirements, and incorporate feedback into product enhancements.Emerging Technologies: Stay abreast of industry trends, emerging technologies, and competitive landscapes to drive innovation.
Education
IGDTUW
Bachelor of Technology (B.Tech.), Computer Science
2011 — 2015
Birla Institute of Technology and Science, Pilani
Master of Technology - MTech, Software Systems
2018 — 2020
S.D Public School
High School, Sc
2008 — 2011
Skills
- Php
- Javascript
- C#
- C++
- Java
- Ccnp Certified
- C
- Python
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