Divya Dhankhar
Associate Director, Nbx & Omnichannel Orchestration @Lundbeck
Chicago, IL, US
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MOBILE NUMBERS
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WORK HISTORY
Jun 2022 — Present
Associate Director, Nbx & Omnichannel Orchestration @Lundbeck
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Overall lead for defining and executing next best experience vision including defining use cases leveraging AI/ML to elevate customer experience & orchestration of customer journeys for Omnichannel enablement
EDUCATION
2000 — 2004
Guru Gobind Singh Indraprastha University
Bachelor of Technology (B.Tech.)
2006 — 2007
Virginia Polytechnic Institute and State University
MIT
2006 — 2008
SPJIMR SP Jain Institute of Management & Research
Master of Business Administration (MBA)
SKILLS
ManagementManagement ConsultingBusiness ProcessBusiness IntelligencePre-SalesCompetitive AnalysisTeam ManagementRequirements AnalysisKnowledge ManagementBusiness AnalysisGlobal DeliveryBusiness TransformationBusiness Process ImprovementVendor ManagementBusiness AnalyticsConsultingDigital StrategyAnalyticsStrategyIT StrategyIT Transformation
ABOUT DIVYA DHANKHAR
Strategic Omnichannel and Field Technology leader with 18+ years of experience in the…
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