Divya Dayanand

Salesforce Senior Consultant | 9x Certified

Role
Salesforce Senior Consultant at IBM
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Divya Dayanand

Salesforce professional with 6.8 years of experience working across Sales Cloud and…

Experience

  1. Salesforce Senior Consultant

    IBM

    May 2024 — Present · Bengaluru, IN

    Focused on understanding the business value of requirements, ensuring better alignment with business goals, and designing clear and impactful user stories.• Collaborate with Product owner, Salesforce Architects, Development Team, Testing team to ensure alignment of business processes with application standards and enterprise architecture. • End to end project planning starting from gathering requirements from the client and translating them into Epic, Agile User Stories & Acceptance Criteria, conducting POC by analysing existing processes, risk assessments, impact analysis, gauging the tech effort, designing, configuring, testing and then deploying. • Developed stories with a strong emphasis on delivering zero-bug solutions, prioritizing tasks effectively, and fostering improved collaboration within the team.• Actively participated in User Acceptance Testing (UAT), production deployments, and provided ongoing support to ensure smooth operation.• Led and actively engaged in sprint planning calls, sprint replenishment calls, and sprint retrospective calls, ensuring productive discussions and optimal sprint execution.• Actively participated in deployment calls, ensuring seamless and efficient production releases.• Received recognition and appreciation from both clients and internal teams for strong work ethic, smooth delivery, and commitment to quality.• Trained new team members on project functionality and collaborated with other developers to provide clear explanations of functionality, fostering team growth and knowledge sharing.• Conducted thorough testing of all technical and functional Business requirements within the UAT & QA org in collaboration with the Business team prior to deployment to ensure expected results for all the Sprints.

Education

  • N M A M Institute of Technology, NITTE

    Bachelor of Engineering - BE

    2015 — 2019

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Divya Dayanand — Salesforce Senior Consultant at IBM in Bengaluru, KA, IN | Unifers