Divya Datta
EA to MD & CEO @ Shoppers Stop | IIM Indore
- Role
- Customer Care Associate & Ea to CEO & Md at Shoppers Stop
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Divya Datta
As a Customer Care Associate and EA to the CEO and MD of Shoppers Stop, I support the strategic and operational aspects of the company, which is one of the leading retail chains in India. I handle customer queries and feedback, coordinate with various departments, and assist the top management with planning and decision making. I have a strong educational background in management, with a Bachelor of Arts in Foundation in Management and a Master of Business Administration from Indian Institute of Management, Indore, one of the premier business schools in the country. I also have certifications in Lean Six Sigma Green Belt and Google Analytics, which demonstrate my skills in process improvement and data analysis. I am passionate about learning new things and exploring different domains of knowledge, culture, language, and art. I enjoy interacting with people from diverse backgrounds and understanding their needs and expectations. I am motivated by the opportunity to deliver value and satisfaction to the customers and the organization, and to contribute to their growth and success.
Experience
Customer Care Associate & Ea to CEO & Md
Sep 2022 — Present · Mumbai, IN
Education
Narayana Junior College - India
Pre-University Education
2014 — 2016
Indian Institute of Management, Indore
B.A
2016 — 2019
Indira Gandhi National Open University
Bachelor of Arts
2016 — 2019
MES Kishore Kendra Public School
Secondary Education
2005 — 2014
Indian Institute of Management, Indore
Master of Business Administration - MBA
2019 — 2021
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