Divya Chandra

Working with Medfin as Manager - EMI & Insurance || Ex - Magicbricks Realty Services Pvt Ltd||Ex - General Insurance sector || Ex - Home Credit personal loan sector , Retail etc || PG in Finance & Marketing.

Role
Manager - Emi & Insurance at Medfin
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Healthcare & Human ServicesView LinkedIn profile

About Divya Chandra

Experienced Home Loan & Customer Service/Support specialist with a demonstrated history…

Experience

  1. Manager - Emi & Insurance

    Medfin

    May 2023 — Present · Bengaluru South, IN

    Ensuring 100% conversion on the EMI process by closing maximum cases with disbursement, increasing every month gradually.1) Ensuring delivery of competent & and consistent customer service.2) Monitor service standards and analyze results3) Escalation Handling4) Achieving the Targets given to the team overall.5) Maintaining MIS up to date with real-time updating6) Plan & and review compensation strategies7) Make sure service requests are acted upon & and closed within the defined TAT.8) Monthly review on Target vs. achievement sheet with raw data & and metrics.9) Reverse MIS for invoice checking & processing10) Account payables & and receivable handling.11) Settling invoices monthly.12) Handling Insurance Inflow & Outflow13) Settling Insurance Claims & Outstanding14) Maintaining reports for data analysis15)Maintaining vendor\'s data for cross-verification. 16) Handling patients on EMI concerns.17) Verifying Invoices for payments to hospital.

Education

  • O.P. Jindal Global University (JGU)

    Master's degree, MSc in International Accounting and Finance

  • Jiwaji University (JU), Gwalior

    Master of Business Administration - MBA, Finance & Marketing

  • O.P. Jindal Global University (JGU)

    Master's degree, International Accounting & Finance

  • Prestige Institute of Management & Research, Gwalior

    Bachelor of Commerce - BCom, Computer applications

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Divya Chandra — Manager - Emi & Insurance at Medfin in Bengaluru, KA, IN | Unifers