Divya Bandreddi
Recruiting/ITIL professional/Service Now/IT infrastructure. ITIL/ITSM/Infrastructure Service Delivery/ Change Management/ Problem Management/ Incident Management
- Role
- Senior Consultant at Infosys
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Divya Bandreddi
Immediate Joinee** I am an ITIL V3 Foundation Certified Professional, worked as a Change Manager, Configuration Management (CMDB), Incident management, ITIL Service Delivery, Service Operations and in Customer Relationship Management with 10 + years of Experience in various clients facing roles. Comprehensive experience in global planning, End-to-End IT Infrastructure,Service Transition, operations and maintenance, Quality assurance and service assurance. Strong ITSM Process depth and breadth for Change and Release management functions. Sound knowledge on Incident Management and Problem Management. Responsible for plan / design / maintenance of Technology / infrastructure. Extensive experience in managing & delivering projects.
Experience
Senior Consultant
Jul 2017 — Present · Hyderabad, IN
Education
JNTUH College of Engineering Hyderabad
Bachelor of Engineering - BE
2007 — 2011
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