Divya Baliga B.
Director, Operational Excellence | JLL
- Role
- Director, Operational Excellence at JLL
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Divya Baliga B.
As a Director at JLL, I lead and manage complex projects that enhance the operations and performance of the company and its clients. I have over 10 years of experience in the banking and financial industry, where I have delivered impactful solutions in the areas of automation, process re-engineering, and Operational Excellence (OpEx).My core competencies include agile project management, product strategy and launch, vendor management and stakeholder engagement. I have a proven track record of driving large-scale OpEx engagements across multiple business services and regions, using agile and six sigma principles. I have also successfully implemented an automation solution for digital extraction of invoice contents, resulting in significant cost savings and reduced dependencies. I am passionate about leveraging technology and innovation to create value and efficiency for the organization and its customers.
Experience
Director, Operational Excellence
Apr 2025 — Present · Bangalore, IN
Education
Sikkim Manipal University
Master of Business Administration (M.B.A.), Operations Management
2015 — 2017
Mount Carmel College, Palace Rd, Bengaluru
Bachelor of Commerce (B.Com.), Human Resources Management and Finance
2010 — 2013
Mount Carmel College, Palace Rd, Bengaluru
Business/Commerce, General
2008 — 2010
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