Divya Bagla

Experience

1. Vertical HR Leader & HR Site Head

   eClerx

   Aug 2017 — Present · Chandigarh, IN

   POSH Chairperson, India. Have won a CEO award for Innovation & Process Automation, Team Award @ Executive Champion\'s League, Leadership Values Award and won the best Idea award @ iQube Ideation contest.Leading Talent Engagement teams for 2 Verticals-Customer Operations and Resource Management Group with an employee base of across 5 locations- Chandigarh, Mumbai, Pune, Mohali & Gurugram. Responsible for Succession Planning, Top Talent Programs, Career & Development Planning. Driving retention strategies across the Vertical, through Business partnership and adapting to ever changing Client requirements. Ownership of Rewards and Compensation strategy for my Verticals. Leading interventions for increasing E-Sat by building culture, and Value proposition for staff across all levels. Leveraging Automation for increasing efficiencies and reducing time invested in transactions, so focus can move towards greater value creation. Spearheaded the Return to Office planning and execution of all safety & Social distancing protocols, creation of SOPs, and ensuring adherence to compliance norms as I transitioned employees across Verticals in all 5 Locations from WFH to WFO.

Education

• Institute of Managenment Studies, Shimla

  Master of Business Administration (M.B.A.), Human Resource

  2001 — 2003

• Convent of Jesus and Mary (Chelsea), Shimla

  Class X

  1987 — 1996

• St Bede's College, Shimla

  BSc- Medical

  1998 — 2001

Skills

• Human Resources
• Performance Management
• Management
• Outsourcing
• Strategy
• Talent Management
• Recruiting
• Executive Search
• Benefits Negotiation
• Employee Engagement
• Talent Acquisition
• Sourcing
• Vendor Management
• Process Improvement
• Screening
• Hiring
• Employee Relations
• Project Planning
• HR Consulting
• Personnel Management
• Start-Ups
• Team Management
• Sap
• Bpo
• Change Management
• Technical Recruiting
• Hris
• HR Policies