Divya Alagam

About Divya Alagam

Senior QA Engineer with strong experience in Manual Testing, API Testing, ETL Testing, Web/Mobile Testing, Accessibility Testing, and Web Scraping-based data validation. Skilled in ensuring end-to-end quality of applications by validating both UI and backend systems. Experienced in API testing using Postman, ETL validation using SQL and RightData, and Web Scraping validation by analyzing network traffic (HTML/JSON) to extract and verify dynamic data such as product availability and store details. Proficient in identifying data mismatches between UI and backend responses, debugging API/network issues, and improving data quality using Regex, JSON parsing, and structured validation techniques. Worked extensively in Agile environments with involvement in sprint planning, defect triaging, and cross-functional collaboration. Familiar with tools like Jira, Buganizer, and Azure DevOps, along with accessibility testing tools such as NVDA, JAWS, VoiceOver, and TalkBack. Focused on delivering high-quality software by combining strong analytical skills with domain knowledge in E-commerce, ETL systems, and web/mobile applications.

Experience

1. Senior Software Engineer

   Tech Mahindra

   Mar 2022 — Present · Hyderabad, IN

   In my role, I handle various critical responsibilities:Bug Triage : Efficiently triage bugs from internal and external sources on Web and Mobile platforms.Root Cause Analysis: Conduct detailed analyses to identify and assign root causes to relevant teams.Technical Communication: Bridge technical issues and solutions, communicating with external developers.Agile Focus: Prioritize sanity and regression testing in Agile project environments.Diverse Device Testing: Plan and execute tests across various devices and OSs for comprehensive coverage.User Feedback: Extract insights from user feedback to identify critical user stories for product growth.Collaboration: Collaborate with QA leads and the Engineering team, seeking clarification and efficiently resolving issues.Issue Management: Handle filing of feature-impacting and integration issues for prompt resolution.Test Verification: Verify fixed issues and refine test cases for accuracy.Status Reporting: Provide detailed status updates and bug verifications to stakeholders.Feature Communication: Share daily execution statuses with feature owners and conduct accessibility reviews.Test Reporting: Generate comprehensive test reports, status updates, and metrics for review.Accessibility Testing: Proficiently perform accessibility testing on web and mobile platforms using screen readers.Product Bug Bash: Actively participate in product bug bashes to collaboratively resolve user-reported issues.These responsibilities encompass efficient bug management, thorough testing, and effective communication within the project, contributing to its success and product improvement.

Education

• Sputnik high school

  Bachelor of Technology (BTech), Job-Seeking/Changing Skills

  1998 — 2010

• Jawaharlal Nehru Technological University

  B.Tech, Electrical and Electronics Engineering

  2012 — 2016