Divviya Parthiban

About Divviya Parthiban

Passionate Human Resources professional with 9 years of experience in BPO industry. Skilled in Team handling, stakeholder management, recruiting top-tier talent, fostering a positive company culture, etc.

Experience

1. Senior Executive Human Resources

   Firstsource

   Jun 2016 — Present · Chennai, IN

   BGV Documentation Excellence:I\'ve overseen the development of robust BGV documentation, ensuring clarity, compliance, and efficiency throughout the verification process. By establishing clear protocols and standards, we maintain consistency and accuracy in our verification procedures.Strategic Vendor Management:Through rigorous vendor selection processes, I\'ve cultivated strategic partnerships with best-in-class verification service providers. By leveraging their expertise and technology, we\'ve streamlined our BGV operations, enhancing speed, accuracy, and scalability.Empowering Team Excellence:Leading a dedicated BGV team, I\'ve fostered a culture of excellence, accountability, and continuous improvement.nStakeholder Engagement Mastery:I\'ve ensured alignment and collaboration with key stakeholders, including hiring managers, legal teams, and external partners, to optimize the BGV process and drive organizational objectives.Internal and External Audit:I\'ve proactively prepared our BGV program for internal and external audits. By maintaining meticulous records and adherence to industry standards, we\'ve consistently achieved high marks in audits.Leadership Orientations and Training:I\'ve conducted comprehensive orientations and training sessions.Analytics: Generate HR reports and analytics to support decision-making processes and ensure compliance with regulatory requirements.Solid experience in using HR tools/systems, preferably Taleo, SAP Successfactor, web-based HR systemsOne of the POC for Taleo & SAP Successfactors tool implementation and helped in the planning and execution of workflow, identifying and fixing the process gaps

Education

• NATIONAL INSTITUTE OF MANAGEMENT STUDIES

  Master of Business Administration (MBA)

  2011 — 2013

• Madras Christian College

  Bachelor of Business Administration - BBA

  2008 — 2011

Skills

• Recruiting
• Powerpoint
• Microsoft Excel
• Screening
• Organizational Development
• Microsoft Word
• Performance Management
• Microsoft Office
• Talent Acquisition
• Customer Service
• Sourcing
• Employee Relations
• HR Policies
• Training
• Human Resources