Divleen Binning
Client Success Manager @LoKnow
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WORK HISTORY
Client Success Manager @LoKnow
Maintain a deep understanding of all digital advertising platforms, targeting capabilities, and ad policies to provide expert guidance to clients- Serving as the main contact for client accounts to help them achieve their business goals by delivering impactful paid media initiatives- Providing regular business updates to clients, highlighting industry opportunities and threats relevant to their organization- Translating client objectives into actionable media plans, including campaign packaging, pricing, and targeting- Hosting campaign kick-off meetings, ensuring timely asset gathering, and partnering with cross-functional teams to deliver custom creative solutions- Overseeing the delivery and performance of campaigns, working with internal teams to implement and troubleshoot campaigns flawlessly- Providing detailed campaign performance reports, including post-campaign analyses and optimization recommendations- Navigating campaign escalations effectively, proposing long-term solutions to prevent recurring issues.
EDUCATION
University of Alberta
Bachelor of Commerce - BCom, Human Resources Management and Services
SKILLS
ABOUT DIVLEEN BINNING
Client Success Manager at LoKnow
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