Divjot Singh Sarna
Account Manager@ThoughtSpot | Ex-Google(Xoogler) | Ex-Wavemaker(WPP Media) | UCD Smurfit MDP 2020-21 | MII Qualified Marketer
- Role
- Account Manager at ThoughtSpot
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Divjot Singh Sarna
A postgraduate account manager & marketing practitioner with specialization degrees in…
Experience
Account Manager
Nov 2023 — Present
Driving retention & expansion of client portfolio worth ARR $7 million & meeting the quarterly targets for the same.• Liaising with all levels of stakeholders (A, B&C) in the client organization to maintain strong relations & drive product adoption.• Identifying clients’ use cases & dynamic requirements to upsell features & cross-sell products by negotiating co-term, annual & multi-year renewal deals.• Fostering client relationships & delivering customer success by collaborating with internal stakeholders (Solution Architects, vendors, product team etc.) to provide product value & satisfaction.• Creating Account Success & Risk Mitigation strategies with internal stakeholders & regularly forecasting ACV/ARR expansions & contractions.• Book of business is global & includes clients like Amazon (Art19, Inc.), JPMC (Aumni, Inc.), Oracle, Razorpay, Rippling, Upgrad, Zepz (WorldRemit & Sendwave), Moody\'s Corporation (Able), Canva, Grammaly (Coda) etc.
Education
UCD Michael Smurfit Graduate Business School
MSc in Marketing Practice, Marketing
Sri Guru Gobind Singh College Of Commerce
B.Com.(Hons.), Business/Commerce, General
All India Management Association (AIMA)
Post Graduate Certificate in Management, Digital Marketing & Strategy
Birla Vidya Niketan
Commerce (with Maths)
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