Diviya Ratan

About Diviya Ratan

Enthusiastic business professional with 9+ years of corporate experience in banking, finance, and retail domains Project Manager with experience in delivering enterprise search, mobile and web solutionsExperience in determining project scope, liaising between sales, support, product management and staff throughout project life cycle, and ensuring objectives were met.Responsible and accountable for the management of projects directed toward strategic business and organizational objectives.Extensive experience in gathering User and Business Process Requirements and creating Business Requirement Documents (BRD), User Requirement Specifications (URS), Functional Requirement Specifications (FRS), Requirement Traceability Matrix (RTM). Experience in facilitating Joint Application Development (JAD) and Joint Requirement Planning (JRP) sessions, Interviews, workshops & requirement elicitation sessions, Rapid Application Development (RAD) sessions.Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project and client goals, creating detailed project road maps, plans, schedules and work breakdown structures. Mitigated risk factors through careful analysis of scope, project deliverables and acceptance criteria. Anticipated and managed change effectively in rapidly evolving global business environments. Adept using Gap Analysis techniques to gain a clear understanding of the AS-IS of the system and additionally derive new user scenarios to understand the potential TO-BE system.Sound knowledge of understanding architecture of enterprise solutions Excellent verbal and written communication skills.Strong analytical, organizational and interpersonal skills.

Experience

1. Senior Project Manager

   Bright Horizons

   Feb 2025 — Present

Education

• Suffolk University - Sawyer Business School

  Master of Business Administration (MBA)

• University of Mumbai

  Masters, Business

  2001 — 2003

• IES

  Post Graduate Diploma in Business

  2001 — 2003

Skills

• Saas
• Sql
• Visio
• SEO
• Business Analysis
• Uml
• Business Process Improvement
• Product Lifecycle Management
• Waterfall
• Integration
• Data Analysis
• Analysis
• Mobile Applications
• Requirements Gathering
• Endeca
• Business Intelligence
• Analytics
• Marketing
• User Acceptance Testing
• Web Applications
• Program Management
• Enterprise Architecture
• Atlassian Jira
• Software Project Management
• Vendor Management
• Crm
• E-Commerce
• Agile Methodologies
• Product Marketing
• Cross-Functional Team Leadership
• User Experience
• Business Process
• Web Project Management
• Project Management
• Software Development
• Scrum
• Agile Project Management
• Product Management
• Data Warehousing
• Online Advertising