Diviya John
Salesforce developer || 5x Salesforce Certified
- Role
- Associate Consultant at Infosys
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Diviya John
At Infosys, I currently contribute as a key member of the Salesforce team, focusing on…
Experience
Associate Consultant
Feb 2025 — Present · Bengaluru, IN
Currently working in a Dev Support role focused on B2B Commerce and Consumer Goods Cloud within the Salesforce ecosystem. Responsible for handling high-priority client issues, implementing scalable resolutions, and contributing to long-term solution design. Actively involved in roadmap planning for Agentic AI integration, aimed at streamlining case resolution through embedded live chat and intelligent assistance. Collaborating cross-functionally to support continuous delivery, optimize performance, and ensure alignment with evolving business goals.
Education
Rajagiri School of Engineering and Technology, Rajagiri Valley P.O, Kakkanad, Kochi- 682 039
Bachelor of Technology
2017 — 2021
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