Divine
Technology Analyst @Selfridges
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WORK HISTORY
Technology Analyst @Selfridges
Manchester, GB
Administer Microsoft 365 services including Entra ID (Active Directory), Teams, Exchange Online, SharePoint, and OneDrive.Support in-store tech systems, ensuring uptime and smooth operations across retail environments.Collaborate with vendors and teams to troubleshoot issues and roll out updates. Log and resolve incidents using ServiceNow, maintaining SLA targets and performance.Assist with testing and deploying new tech, gaining hands- on experience in rollout and change management.
EDUCATION
The Manchester Metropolitan University
Bachelor of Laws - LLB, Law
ABOUT DIVINE
Infrastructure Analyst with experience across enterprise infrastructure and AWS cloud…
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