Diviganth S
Process Specialist- Meta | WhatsApp Trust and safety
- Role
- Subject Matter Expert in Meta Via Lancesoft at Meta
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Diviganth S
I have 5 years 6 months of experience in Digital Operations and Platforms in Trust and safety.
Experience
Subject Matter Expert in Meta Via Lancesoft
Jan 2025 — Present · Hyderabad, IN
As a Business Integrity SME my role is an Outstanding Contributor managing and enforcing WhatsApp to ensure a safe and trustworthy platform.• Handling appeals and disputes related to policy enforcement.• Conducting Internal and External Escalations Quality Audits.• Conduct risk assessments to identify potential threats or violations on the platform.• Monitoring and enforce rules related to content, user behavior, and advertisements.• Collaborate with cross-functional teams to gather information and evidence.• Providing guidance on maintaining integrity on the platform.• Work with engineering teams to Identify areas where technology can enhance policy enforcement. Collaborate with cross-functional teams, Engineering and Product teams.Conducting data analysis to identify trends,patterns, and potential issues.• Preparing Regular reports on policy enforcement activities.• Act promptly in response to emergencies or crises affecting platform integrity.
Education
Sona College of Technology
Bachelor of Engineering - BE, Mechanical Engineering
SRK Matriculation higher secondary school, Salem
SSLC, General Studies
2008 — 2009
CSI Polytechnic College - India
Diploma of Education, Mechanical Engineering
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