Divakar Pareek

About Divakar Pareek

PROFFESIONAL SUMMARY• Results-driven professional with close to 8 plus years of experience in the IT industry, Where in I have worked close to 4 years as Java Support Analyst and around 4 Years as Documentum Analyst in Enterprise Content Management (ECM) Technology Documentum in softwarQe domain with a leading organization of repute (Ford Motors) in various Projects.• Expertise in Documentum content server 21.4, Webtop 16.4,16.7.8, WDK and various content management Documentum Products.• Worked as a developer on CrawfordTech product called ProArchiver (Development as well as support)• Handle multiple Documentum application Enhancement and having Experience in Customer Support or other customer facing role. Handled Regulatory changes, Business Process, New Archival, New business functionalities, Tech Refresh(upgrade)etc.• Involved in Documentum Platform migration, CS upgrade, Webtop upgrade, Server migration, OS Upgrade etc.• Experience in working on PDO (Product Driven Organization) model with Agile methodology (Kanban).• Been an integral part of projects from beginning till product delivery and post-delivery customer support, also involved in Requirement gathering, working on enhancements using DQL, java & DFC, Installation/Deployment/ configuration/Testing of multiple products with client communication.• Excellent interpersonal, analytical skills and strong ability to perform as part of a team.• Knowledge of Java Ecosystem: Familiarity and experience with Java-related technologies and frameworks such as Spring, Java Spring Framework, Java Persistence API (JPA), Spring Web MVC, REST API Development.• Worked on continuous integration/continuous delivery tools and pipelines, such as (Tekton, Terraform, SonarQube, Checkmarx, Fossa, Maven, Gradle), Devsecops Tools, Cloud Monitoring and other deliverables like Migration of apps (java, spring boot), setting up the infrastructure (GCS Buckets, GCP cloud scheduler, pipelines, Dynatrace).• Enriched Experience working in GCP Cloud Run, PCF, Linux, Windows (Tomcat) Apps.Personal Learnings & Projects:• HTML, CSS, Bootstrap, JavaScript, Spring boot core (base)• Spring Boot Rest API Development Mini project.• ReactJs, Mern etc.(In Progress)

Experience

1. Principal Consultant

   Genpact

   Jan 2025 — Present · Jaipur, IN

   As a principal consultant and supervisor at Genpact, I lead application support for GE Vernova under the application support services (APS) division. My role involves ensuring client satisfaction by maintaining product stability and addressing issues promptly. I am committed to being both functionally and technically proficient, which enables me to effectively manage my team and collaborate with various internal teams and stakeholders.My responsibilities include:Leading application support efforts to ensure seamless operations and client satisfactionMaintaining product stability through proactive issue management and resolutionCollaborating with cross-functional teams to drive continuous improvementEngaging with stakeholders to align on project goals and deliverablesI am passionate about leveraging my expertise to minimize disruptions and enhance the overall user experience. My focus is on fostering a collaborative environment that drives innovation and efficiency.

Education

• Vellore Institute of Technology

  Bachelor of Technology - BTech, Computer Science

  2011 — 2015

• Vellore Institute of Technology

  Bachelor of Technology - BTech, Computer Science

• M.B Public School, Kota

  Senior Secondary (10th)

  2008 — 2009

• Maa Bharti T.T. College, Talwandi, Kota

  Higher Secondary (12th)

  2010 — 2011