Diva Jefferson
Administrative & Operations Coordinator | CRM & Workflow Support | Client Services | Salesforce & Data Accuracy | Known for Organized Processes + Smooth Team Collaboration
- Role
- Customer Service Technical Support at Foundever
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Diva Jefferson
I’m an Administrative & Operations professional with experience supporting cross‑functional teams, improving internal workflows, and keeping daily operations running smoothly. I’m known for my organization, communication, and ability to bring clarity to fast‑moving environments.Across insurance, e‑commerce, and digital operations, I’ve supported teams through scheduling, documentation, CRM management, reporting, and client communication. I enjoy creating structure, improving processes, and helping teams work more efficiently — whether that’s maintaining accurate data, coordinating deliverables, or supporting technology rollouts like Salesforce.I thrive in roles where I can be the steady, reliable point of contact who keeps things moving, solves problems early, and supports both customers and internal teams with professionalism and care.Core strengths: • Administrative coordination & workflow support • CRM management (Salesforce, Applied Epic, HubSpot) • Scheduling, documentation & reporting • Client communication & customer experience • Cross‑functional collaboration • Data accuracy & process improvement • E‑commerce & digital operations supportI’m currently exploring opportunities in administrative support, operations coordination, client services, sales support, and project coordination — in Orlando, Altamonte Springs, and remote/hybrid roles. I am also looking to relocate to the Dallas, Texas area soon.If you’re looking for someone who brings organization, follow‑through, and a positive team presence, I’d love to connect.
Experience
Customer Service Technical Support
Mar 2026 — Present · US
Education
Seminole State College of Florida
Bachelor's degree, Business & Information Management
Seminole State College of Florida
Associate of Science - AS, Business Administration
Skills
- Novels
- Literature
- Business
- Publishing
- Grammar
- Freelance Writing
- Editorial
- Social Media Marketing
- Creative Writing
- Press Releases
- Newspapers
- Web Content
- Technical Writing
- Fact-Checking
- Blogging
- Research
- Newsletters
- Marketing
- Copy Editing
- Publicity
- Social Networking
- Content Development
- Creative Writer
- Marketing Copy
- Fiction Writing
- Text Editing
- Short Stories
- Management Accounting
- Content Strategy
- Published Author
- History
- Storytelling
- Copywriting
- Content Management
- Non-Fiction
- Journalism
- Writing
- Book Reviews
- Content Writing
- Proofreading
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