David Rivera
System Administrator @Planned Parenthood Of Metropolitan New Jersey
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WORK HISTORY
System Administrator @Planned Parenthood Of Metropolitan New Jersey
Newark, NJ, US
Provide comprehensive technical support and maintain IT infrastructure for clinical sites and administrative offices • Ensure network connectivity and device configuration of servers, workstations, telephony equipment and other network appliances • Manage FortiGate firewalls maintaining FortiClient VPN for remote user access • Administer CrowdStrike EDR for endpoint protection and vulnerability management across the organization • Manage user identity and access through OKTA for Single-Sign-On (SSO) and automated application provisioning • Utilize ConnectWise RMM for system monitoring, patch management and remote support for all endpoints • Oversee IT projects, including system installations, upgrades and migrations including the rollout of the organization\'s SharePoint intranet site • Created technical documentation covering key operational processes and system integrations on Atlassian’s Confluence
EDUCATION
Hudson County Community College
Associate of Science (A.S.), Computer Science
Per Scholas
CompTIA A+ and Network+ Certifications, Information Technology.
SKILLS
ABOUT DAVID RIVERA
Dedicated Information Technology professional with close to a decade of IT, customer service and problem solving experience. A self-motivated, resourceful and determined individual geared towards achieving technological solutions to a company\'s obstacles. A proven track record of achieving results, implementing innovative ideas and providing exemplary service.
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