Dishit Jain

Support Server @El Catrin Destileria

Toronto, ON, CA

Led a team of 15 front-of-house staff, ensuring seamless operations during high-volume service hours Collaborated cross-functionally with hosts, chefs, and bar staff to deliver an exceptional guest experience in a fast-paced environment Streamlined service workflows by implementing small process changes, reducing table turnover time by 18% and increasing monthly revenue by approximately Resolved customer issues promptly and professionally, contributing to an increase in Google review ratings from 43% to 57%