Dishant Kanojia
Building-Etail Express||Reliance||Ex-stellar||Ex-Flipkart||Retail||Fmcg||E-commerce||B2B||B2C||D2C
- Role
- Head of Operations (Last Mile) at E-Tail Express
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Dishant Kanojia
Experienced Operations with a demonstrated history of working in the automobile,hospital…
Experience
Head of Operations (Last Mile)
Aug 2023 — Present · Delhi, IN
Handling last-mile operations:* On-time delivery rate: The percentage of deliveries completed within the promised timeframe.* Delivery cost per order: The average cost of delivering a single order.* Customer satisfaction: A measure of customer happiness with the delivery experience.* First-mile delivery time: The time it takes to get the order from the warehouse to the delivery vehicle.* Average delivery time: The average time it takes to deliver an order to the customer.* Number of delivery attempts: The number of times a delivery driver needs to attempt to deliver an order.* Delivery route efficiency: A measure of how efficiently delivery routes are planned and executed.* Driver performance: A measure of driver productivity and adherence to company policies.* Delivery failure rate: The percentage of deliveries that fail to be completed successfully.* Return rate: The percentage of orders that are returned after delivery.* Order fulfillment rate: The percentage of orders that are fulfilled and delivered on time.
Education
Mbu university
Bachelor's degree
2010 — 2013
Vinayaka Missions University
Master of Business Administration - MBA
2024
Skills
- Warehouse Management Systems
- Warehouse Operations
- Reverse Logistics
- Supply Chain Management
- Transportation
- Third-Party Logistics (3pl)
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