Dishank Dalal

Business Analyst @Hotelkey

Dallas, TX, US

Collaborated with business stakeholders to gather and clarify technical requirements, creating JIRA user stories that improved technical documentation.• Led system configurations and coordinated with the implementation team to enhance software accuracy and the end-user experience.• Partnered with software development and QA teams to manage bug intake, validation, and triage, ensuring timely issue resolution.• Facilitated UAT sessions, documented test cases on Confluence, managed product backlogs, and ensured high-quality product delivery.• Leveraged MySQL to track product KPIs and generated Power BI visualizations to improve stakeholder understanding and support data-driven decisions.