Disha Patel
Customer Experience Salesfloor Manager @Walmart
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WORK HISTORY
Customer Experience Salesfloor Manager @Walmart
Kamloops, BC, CA
Managed team scheduling for 50+ employees and operational workflows, ensuring efficiency and optimal coverage.• Collaborated closely with store managers and assistant managers to plan and coordinate daily tasks, enhancing operational success.• Engaged with market leaders during visits, providing insights and feedback to improve store performance and align on strategic goals.• Addressed complex customer inquiries and resolved issues professionally, contributing to high levels of customer satisfaction.
EDUCATION
Thompson Rivers University
Associate of Science - AS, General Science
ABOUT DISHA PATEL
As a dedicated administrative professional with diverse experience across healthcare and retail sectors, I excel at enhancing operational efficiency and fostering effective communication within multidisciplinary teams. Currently serving as an Administrative Service Assistant at Interior Health, I provide confidential administrative support that streamlines workflows and optimizes client interactions.My background includes a role as an HR Assistant at GAOTek Inc, where I coordinated recruitment processes and improved collaboration between hiring managers. Additionally, my experience as a Customer Service Department Manager at Walmart has honed my leadership skills, managing schedules and operations for over 50 employees while ensuring high customer satisfaction.With a strong foundation in office administration, reinforced by my Associate of Science from Thompson Rivers University and various professional certifications, I am adept at managing sensitive information and improving service delivery. I am committed to continuous learning and professional development, having completed courses in HR management, finance, and medical terminology.I thrive in dynamic environments and am passionate about contributing to team success and operational excellence. Let\'s connect!
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