Disha Murjani
Straight to the Top Team Lead @DHL Express
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WORK HISTORY
Straight to the Top Team Lead @DHL Express
ON, CA
EDUCATION
Shreemati Nathibai Damodar Thackersey Women's University
Bachelor of Education - BEd, Commerce Education and English Language
Devi Ahilya Vishwavidyalaya
Bachelor of Commerce - BCom (Hons.)
Devi Ahilya Vishwavidyalaya
Master of Business Administration - MBA, Finance, Human Resources
ABOUT DISHA MURJANI
Dedicated, experienced, reliable, and result-oriented Customer Service Team Lead with extensive experience in providing assistance in a busy call-center setting. Strong dedication to helping customers as well as the team members resolve issues and cultivating a positive image of the company. Excel in both, team environment and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high quality professional relationship with the customers. Fully committed in following company procedures and winning loyal customers. Problem solver with diverse experience in team leadership including a great record of resolving customer escalations as and when they arise.
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