Disha Jayswal
Solutions Architect at AWS
- Role
- Solutions Architect i at Amazon Web Services (AWS)
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Disha Jayswal
Work at Amazon Web Services (AWS)
Experience
Solutions Architect i
Apr 2025 — Present · Seattle, WA, US
Design and deliver scalable, secure, and cost-optimized cloud and generative AI architectures using Amazon Bedrock, Amazon Connect, Amazon Lex, AWS Lambda, API Gateway, DynamoDB, S3, Textract, Cognito, and CloudWatch.• Build AI-powered contact center solutions with Amazon Connect, Lex, and Bedrock, including virtual agents, OTP-based authentication, order/returns flows, and seamless handoff to human agents with full context.• Develop intelligent document processing workflows using Textract, S3, Lambda, and Bedrock to extract, summarize, and analyze documents for real customer use cases.• Implement serverless, event-driven patterns (Lambda, API Gateway, DynamoDB Streams, S3 events) to reduce operational overhead and improve resilience and agility for customer workloads.• Lead and support large-scale GenAI enablement: RAG deep dives, prompt engineering trainings, SPX Bedrock workshops, Bedrock/MCP coding sessions, and Generative AI Days and AI academies—collectively enabling learners and customers.• Answer live technical questions and debug issues in real time during workshops and events, translating complex cloud + AI topics into clear, actionable guidance for both technical and non-technical audiences.• Drive community, talent, and diversity initiatives: AI career pathway sessions for 450+ She Builds mentees, AWS training for 70+ Northrop Grumman learners, Women in AI/ML booths, AI League kiosks, and Tech U Demo Day evaluations.• Represent AWS at key programs and events such as AWS re:Invent and multi-city ReachBack initiatives, showcasing GenAI solutions and mentoring early-career talent.• Contribute to ISV and partner innovation by supporting small language model and domain-specific GenAI adoption on AWS, sharing best practices and reference patterns with product and partner teams.
Education
University of Maryland Baltimore County
Master of Science - MS, Computer Science
CHARUSAT
Bachelor of Technology - BTech, Computer Science
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