Dirk Braune

Head of Kardex Academy @Kardex

Munich, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Head of Kardex Academy @Kardex

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Manage the education offer, development and delivery for Kardex

EDUCATION

1986 — 1992

Ludwig-Maximilians-Universität München

Master (Diplom), Psychology

SKILLS

Call CentersInstructional DesignContact CentersBusiness ProcessSaasProfessional ServicesPre-SalesMarketingCustomer Relationship Management (Crm)Training DeliverySolution SellingStrategic PartnershipsTeam ManagementLearning and EducationCrmEmployee TrainingManagementTeam BuildingProduct ManagementProject ManagementGo-to-Market StrategyCloud ComputingStrategyBusiness StrategyOperational ExcellenceLeadershipVendor ManagementEnterprise SoftwareTrainingCustomer SatisfactionNew Business DevelopmentTelecommunicationsProcess ImprovementChannel PartnersSalesProgram ManagementKey Account Management

ABOUT DIRK BRAUNE

Experienced training executive skilled in aligning corporate and education strategies for small to large learning organizations. Repeated success in leading international education teams for development, sales and delivery of blended learning services: training projects,(virtual) classroom, eLearning and certification for customers, partners and employees.Exceptional background in building new and analyzing existing education organizations via best practices and KPI and creating and executing a clear vision and strategy based on this analysis to grow the value for the overall company.A proven track record of continued customer and employee focus resulting in significant improvements in terms of financials, quality, and client satisfaction while optimizing teams, processes and tools.Commitment to continuous acceleration of team and employee motivation through challenging assignments, recognition of success, creating career paths to promote from within the organization.

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Dirk Braune — Head of Kardex Academy at Kardex in Munich, DE | Unifers